Contact: support@ciscorp.biz
CIS IT, Inc. (“CIS”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our website, applications, and services.
1. Scope of this Policy
This Privacy Policy applies to all data collected through CIS websites, mobile apps, and communications with our teams. It does not apply to anonymized or aggregated information, nor to services operated by third parties.
By accessing our website or using our services, you acknowledge and accept the practices described below.
2. Information We Collect
a. Information You Provide Directly
- Visits to our websites (ciscorp.biz, ciscorp.co)
- Account creation or application submission
- Product purchases or downloads
- Interactions via phone, chat, email, or events
b. Business & Transaction Information
- Identification: Name, email, phone, business name/address/industry, tax ID, revenue
- Payments: Method, amount, date, location, receipt data, card network data
c. Technical Information
We use cookies and tracking tools to:
- Enhance site performance and user experience
- Conduct analytics
- Prevent fraud
- Track advertising effectiveness
You may disable cookies in your browser settings; this may limit functionality.
d. Customer Interaction Records
We collect information during communications with Customer Support, Sales, and Billing teams, including your name, contact details, and content of the communication.
3. SMS Communications
CIS may use SMS to contact you about services, events, or support matters.
- Message and data rates may apply.
- Reply STOP to opt out.
- Reply HELP for assistance.
We do not share mobile numbers with third parties or affiliates for marketing purposes. Opt-in consent and SMS data will remain confidential.
4. Use of Personal Information
We use your information to:
- Deliver requested services and support
- Process transactions and notify you of activity
- Prevent fraud and comply with legal obligations
- Improve and personalize our services
- Fulfill internal business functions
5. Sharing of Information
We do not share your data with third parties for marketing purposes. We may share it with:
- Law enforcement or regulators when required
- Trusted service providers under contract (e.g., payment processors)
- Other parties with your explicit consent
Note: Vermont residents must provide opt-in consent before we share their information, as required by law.
6. Children’s Privacy
We do not knowingly collect information from individuals under 18. If such data is discovered, it will be deleted promptly.
7. Data Security
Your data is stored on secure U.S.-based servers with encryption, firewalls, and access controls. While we strive to protect your data, no system is entirely secure.
In the event of a security breach, we may notify you electronically or as required by law.
8. Policy Updates
We may update this Privacy Policy as our services evolve. Major changes will be posted on our website or sent to you via email.
Your continued use of our services constitutes your acceptance of the revised policy. Please review this page periodically for updates.
For questions, contact us at support@ciscorp.biz